CENTRO
Interactive investor concept · Version 7 Updated · Fictional data

My Home Dashboard

Good morning, General Manager. Here is what needs your attention today. (Personal designed window)

My viewIndependent saved views · Demo browser only
Occupancy
86.7%
260 of 300 rooms
Average Daily Rate
$218
USD
Open guest requests
18
3 need attention
Guest satisfaction
91%
+2 points

Today's revenue · USD

Rooms revenue
$56,680
Restaurant revenue
$12,450
Bar revenue
$4,870
Total hotel revenue
$74,000

General Manager priorities

3 guest requests approaching their service deadlines
Room 305 engineering follow-up pending
Housekeeping room-release pace below target

What CENTRO noticed

Airport arrivals are forecast to increase this evening. Concierge transport demand may rise.

CENTRO insight

Housekeeping delays appear concentrated between noon and 2 pm. Review staffing before the afternoon arrival peak.

Talk to CENTRO

One conversation for hotel questions, analysis and controlled operational workflows.

Ask CENTRO

CENTROGood morning. I can help review hotel performance, highlight operational issues and prepare actions for your approval.
YouMorning briefing
CENTROGood morning. Occupancy is 86.7% (260 of 300 rooms). There are 18 open guest requests, including 3 needing attention. Total illustrative hotel revenue is $74,000: rooms $56,680, restaurant $12,450 and bar $4,870. Housekeeping delays are the main operational concern.

Voice and attachment icons are symbolic. No actual recording, uploading or live AI service is connected.

Hotel Operations

Select a department to review its operational indicators and outstanding issues. All information is illustrative.

Housekeeping

7 outstanding issues

Outstanding Issues

Plugin Marketplace

Four integration categories, not implementation stages. Hotels can select approved modules across all categories.

LEVEL 1

Core Business Systems

Essential systems that underpin hotel operations and commercial decisions.

Property Management System (PMS)
Point of Sale (POS)
Finance & Accounting
Revenue Management System (RMS)
Central Reservation System (CRS)
Sales & CRM
LEVEL 2

Operational Management Systems

Specialist tools used to coordinate work and deliver guest service.

Guest Request Management
Housekeeping Management
Engineering & Preventive Maintenance
Guest Feedback & Reputation
PABX & Telephony
Security & Incident Management
LEVEL 3

External Intelligence & Information

Contextual information that can enrich operational decisions.

Airport & Flight Information
Weather Forecasts
Local Events
Documentation & Knowledge Sources
Other external information
LEVEL 4

Internal Communication

Illustrative connections to hotel-approved communication channels, subject to access permissions.

Microsoft 365 & Outlook email
Microsoft Teams
Internal chatbots
Hotel messaging & staff notifications
Internal calendars & collaboration

Hotel Document Upload · Concept

Illustrative hotel knowledge library. Upload controls are a concept only; no files are transmitted or stored.

Standard Operating Procedures (SOPs)
Brand standards
Menus & recipes
Training manuals
Emergency procedures
Hotel policies & guides
Hotel-controlled connectivity

Each integration requires supplier support, hotel authorisation, appropriate permissions and validation. The hotel or supplier maintains source documents; CENTRO retrieves authorised current information.

Regional Overview

Portfolio-wide performance · Illustrative data

Properties in view
5
Portfolio Occupancy
82.4%
Open Requests
74
Overdue Requests
9

Regional hotel performance

Select any hotel for a detailed operational snapshot.

Brand Dashboard

Single-brand performance and standards · Illustrative data

Brand properties
8
Portfolio occupancy
83.6%
Guest satisfaction
90.4%
Brand standards completion
94%

Brand priorities

2 hotels require follow-up on service standards audits
Training completion is 88% across the illustrative portfolio
Guest feedback trend: arrival experience requires attention

Brand intelligence

Review consistency of guest service, operational compliance and training across participating properties.

Example: Harbour Grand Hotel, Riverside City Hotel and Coastal Bay Resort are included in this fictional brand portfolio.

Owner's Dashboard

Three-property strategic ownership view · Illustrative data

Hotels owned
3
Rooms in portfolio
740
Weighted occupancy
85.1%
Illustrative daily room revenue
$135,070
USD

Select a hotel

Support & Training

Learn how to use CENTRO. Demo lessons and progress only, not a hotel learning-management system.

Getting Started

Onboarding progress is remembered in this browser for the demonstration.

Feature tutorials

My Home Dashboard · 2-minute tutorial Video placeholder
Talk to CENTRO · 3-minute tutorial Video placeholder
Hotel Operations · 3-minute tutorial Video placeholder
Permissions & Settings · 2-minute tutorial Video placeholder

Ask CENTRO for Help

Select a question to receive simulated guidance on using the platform.

Choose a question to see the guidance.

Frequently asked questions

Does CENTRO replace our hotel software?

No. CENTRO is a proposed interface for approved connected systems.

Who can see confidential information?

Only users whose assigned roles allow access, subject to hotel policies.

Is the demo connected to real data?

No. All figures and workflows are fictional.

Contact Support

System Setup

Illustrative hotel configuration. No live systems are modified.

Hotel profile

Harbour Grand Hotel · 300 rooms · Demo environment

Hotel identification, time zone, departments and reporting structure.

Departments & roles

Front Office, Housekeeping, Engineering, Food & Beverage, Concierge and other departments.

Staff role configuration is managed under System Settings.

Integration catalogue

OPERA Cloud, BPN Maestro, POS and PABX are illustrative candidates.

No integration is active. Supplier support and validation are required.

System Settings

Role-controlled administration · Interactive investor demonstration. Changes are local to this browser.

Staff & Access Management

General Manager appoints or replaces the Main Champion and two Support Champions and approves sensitive access.

IT Manager: Daniel Chen · Technical administrator

Employee Registration

Main Champion may register employees and assign standard access. No fixed staff-count limit is imposed in this demo.

Permissions & Approvals

Confidential financial reports, corporate access and sensitive actions require separate authorisation.

Alerts & Escalations

Connected Systems

Conceptual enablement only. No connection, disconnection or data transfer occurs.

Dashboard Preferences

Each employee can customise Today, Next 7 Days and Next 30 Days independently, subject to role permissions.

The demo saves personal choices in this browser, not on a server.